arockya-santhai
     
 

Delivery Policy

We have nominal charges for the delivery of the orders and the delivery charge is based on the order value and distance as mentioned below:

Types of delivery schedules

Normal Delivery

Online orders placed would be delivered the next three business day between 10.00 AM and 6.00 PM. Telephone orders are accepted all day from 10 AM to 7.00 PM.

Telephone orders placed between 10.00AM and 7.00PM will be delivered within 2 Working days, telephone orders placed after 7.00 PM will be delivered the next 3 working days.

What are the delivery days and timings?

We ensure to serve our customers in most areas every day of the week. However in order to optimize our delivery costs and to continue providing you best price some areas may not be serviced. Please refer to the delivery date and delivery time slot options during checkout to see the delivery options available for your area. Please note that 9 PM is the cut-off time for receiving orders to be delivered the next day. We do not deliver on Sunday & Tamil Nadu festival days (i.e.) Pongal, Diwali, Ramzan, Christmas etc…

Is there a delivery charge?

A nominal delivery charge of Rs. 50/- would be charged for orders less than Rs. 150/-. and for order value more than 150/- delivery charges depends on the weight of the package and the distance of delivery point.

What if I am not at home when the products are delivered?

(i.e.) refer privacy policy (Return Policy).

What if my order does not get delivered?

We strive hard to deliver all our orders on time. However, if not delivered the prescribed day, we will happily bear the costs and the entire amount will be refunded. We deliver to your address as stated when you set up an account and make the payment before delivery. When you register an account with us please check the area pin codes if delivery is accepted. Please make suitable arrangements to receive your delivery by giving us appropriate instructions and land marks. Any changes to address details must be made before the order.

 

 
Arockya Santhai
                                                Hampers
 
Arockya Santhai
                                                Home Delivery
     
 
     
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